A2P Excellence: identidad Continues Exclusive Partnership with LLA

December 2025

identidad is proud to reaffirm its long-standing partnership with Liberty Latin America (LLA), continuing to support their regional communications with a strong, exclusive focus on A2P messaging across Latin America and the Caribbean.

 

Today, our collaboration with LLA remains solid and strategically centered on two core pillars, led by identidad’s exclusive role as LLA’s A2P messaging partner across the region.

Exclusive A2P Messaging Across 25 Territories

identidad continues to serve as LLA’s exclusive A2P messaging partner across 25 territories, delivering secure, compliant, and high-performance A2P messaging for mission-critical operator and enterprise communications.

 

This exclusivity ensures consistency, reliability, and operational excellence across LLA’s entire messaging footprint.

 

Our exclusive A2P coverage includes the following key markets:

  • Anguilla
  • Antigua and Barbuda
  • Barbados
  • Bonaire
  • British Virgin Islands
  • Cayman Islands
  • Costa Rica
  • Curaçao
  • Dominica
  • Dominican Republic
  • Grenada
  • Jamaica
  • Montserrat
  • Panama
  • Puerto Rico
  • Saba
  • Saint Barthélemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Sint Maarten
  • The Bahamas
  • Trinidad and Tobago
  • Turks and Caicos

This exclusive regional footprint reflects the trust placed in identidad to manage A2P messaging at scale, ensuring regulatory compliance, message integrity, and high delivery performance across diverse markets.

Numbering Services Collaboration

In addition to our exclusive A2P messaging partnership, identidad continues to collaborate closely with LLA on Numbering Services, including ITFS and DIDs. This ongoing cooperation supports resilient, secure, and high-availability communication solutions throughout the region and complements our exclusive A2P role by strengthening the overall communications ecosystem.

Our relationship with LLA remains strong and forward-looking. identidad is proud to continue serving as LLA’s exclusive A2P messaging partner, while also supporting their broader communications needs through numbering services, ILD, and value-added telecom solutions.

 

As a trusted technology partner, identidad remains committed to delivering excellence across its full portfolio for operators, enterprises, and partners worldwide.

For any inquiries or additional information, please contact:

Luisa Sánchez 

VP of Global Sales & Marketing 

lsanchez@identidadtech.com

 

Identidad Becomes Exclusive Partner for Liberty Puerto Rico in 2025

Effective January 1, 2025: Identidad Becomes Liberty Puerto Rico's Exclusive Partner for A2P, P2A Messaging, and Rich Communication Services

January 2025

We are excited to share that Liberty Mobile Puerto Rico Inc. (“Liberty Puerto Rico”), which has significantly expanded its capabilities since acquiring AT&T Puerto Rico in 2020, has formalized an agreement with Identidad Managed Services LLC (“Identidad”) for the direct termination of A2P and P2A SMS. Effective January 1, 2025, Identidad, as Liberty Puerto Rico’s preferred aggregator, will serve as its exclusive partner for A2P and P2A messaging and rich communication services to terminate international SMS traffic. 

 

If you are a Liberty Puerto Rico customer, please note that it is essential to get in touch with us.

This achievement marks a major step forward in the expansion of our Managed Service Agreement with Liberty Latin America. Over the years, our collaboration has grown stronger, and this new alliance positions us to continue driving growth and innovation in the telecommunications industry. 


Liberty Puerto Rico’s Official Communication below:

Commercial Contact Information


We are pleased to announce that all communication channels are open to address any inquiries about this business alliance. Should you have any questions or require further information about this partnership, please feel free to reach out to:


María Mercedes Salazar-Wichmann
Email: mmsalazar-wichmann@identidadtech.com

Media Contact

For any media inquiries please contact:

Stephanie Kisner

skisner@identidadtech.com

Recent Post

Identidad Technologies:Unveiling Our Vision for 2025

Identidad Technologies:
Unveiling Our Vision for 2025

Enterprise Growth Through Innovation

2024 marked a significant milestone as we expanded into the enterprise arena. Our Numbering Services, CPaaS platforms, and Managed Services have created new opportunities to support global businesses by streamlining and enhancing telecommunications processes. This year, we secured contracts with two Fortune 100 companies, a testament to the trust our partners place in our commitment to quality and efficiency. We remain dedicated to refining our services and solutions, ensuring we are well-positioned to meet the needs of even more enterprises in the future.

Recent Post

MANAGED

SERVICES

2024 was a landmark year for our Managed Services division. We proudly renewed our contract with Liberty Latin America (LLA) for both SMS and Voice across 24 territories, reaffirming our commitment to delivering excellence. This renewal came with exciting expansion — extending our SMS managed services to Costa Rica and Puerto Rico. With this, we now support growth in 26 territories, broadening LLA’s network and reinforcing our dedication to their success.

 

We also broadened our horizons by partnering with Movilgate. Identidad Technologies now serves as Movilgate’s exclusive global service manager, handling A2P, ILD, numbering, and more. This collaboration includes work with top global operators, international traffic, and SIP services.

 

In addition, we continue our strong relationships with key partners like 10Tel. Looking ahead to 2025, we aim to maintain the high service standards we’ve achieved through our extensive industry expertise. We will keep investing resources to remain the leading brand in managed services, helping our partners enter new markets, drive progress, and adapt to evolving industry needs. Our commitment is to deliver exceptional value across Latin America, the Caribbean, and beyond.

NUMBERING

SERVICES

Since launching in 2023, our Numbering Services have positioned us as a trusted partner for two Fortune 100 companies. In 2025 and beyond, we plan to broaden our reach, enhance our offerings, and streamline the management of DIDs, toll-free numbers, and ITFS for businesses worldwide.

 

We proudly offer 22 direct DIDs, 9 one-hop destinations, and ITFS solutions globally, ensuring top quality and reliable deliverability. In 2025, we plan to expand our global reach, bringing our exceptional service to even more destinations.

FRAUD

PREVENTION

This year, we elevated our fraud prevention efforts to new heights. Our zero-tolerance policy for robocalls and fraud was evident as we addressed recent claims swiftly and with solid proof. Our fraud prevention teams continue to develop new tools and hone existing technologies to enhance our ability to detect and stop fraudulent activity instantly.

 

To stay ahead of evolving threats, we participated in in-depth robocall training sessions, ensuring we’re prepared to counter the latest fraud techniques. Additionally, for the fifth consecutive year, we achieved compliance with the GLF’s Code of Conduct, demonstrating our unwavering commitment to security, integrity, and the protection of our partners’ networks and the telecom industry.

The Future of Customer Engagement

In 2024, we laid the foundation for iadu, a forward-thinking platform for customer engagement that will officially launch in 2025. This marks our first announcement of the exciting transformation to come: Yellow Push has evolved into iadu. With integrated support for voice, SMS, RCS, WhatsApp, and additional channels, iadu empowers businesses to connect with customers more effectively than ever before.

 

In 2025, we will continue refining iadu, leveraging our expertise to help our clients stay ahead in an ever-changing digital landscape. Prepare to witness a new era of innovation in customer engagement.

The 2024 acquisition of SwitchRay marked a pivotal milestone. By modernizing the globally recognized MERA Systems, we are well-positioned to offer cutting-edge solutions for years to come. In just a few months, our efforts to enhance SwitchRay’s robust services have resonated with industry needs, allowing us to onboard eight new clients. This rapid adoption highlights the reliability and strength of our product.

 

SwitchRay goes beyond switches — it offers large-scale platforms and value-added solutions that empower carriers, MNOs, and telecom operators to achieve unparalleled efficiency and growth. Our portfolio includes anti-fraud systems, traffic analysis, LNP/HLR tools, and STIR/SHAKEN compliance solutions, among others.

 

We remain committed to continuous improvement, ensuring our technology evolves with the ever-changing demands of the telecom industry.

Thank you for being an integral part of our 2024 journey. As we look ahead, we’re filled with excitement and confidence that 2025 will bring even greater opportunities for growth, innovation, and shared success. Together, let’s make it a year to remember.

Joint Announcement: Identidad Technologies Appointed as Exclusive Global Service Manager for Movilgate’s International Telecommunications Initiatives

Joint Announcement: Identidad Technologies Appointed as Exclusive Global Service Manager for Movilgate’s International Telecommunications Initiatives

Miami, FL and Buenos Aires, Argentina – November 18, 2024 – Movilgate, a distinguished leader in mobile and digital value-added service solutions, and Identidad Technologies, a global telecommunications innovator, are pleased to announce their strategic partnership.

Effective November 1, 2024, Identidad Technologies will take on the managed services of Movilgate’s international endeavors, including A2P, ILD, numbering, and additional services, positioning itself as Movilgate’s exclusive global service manager. This strategic partnership includes collaborations with leading global operators, the commercialization of international traffic, SIP services, and other pivotal international initiatives.

 

Identidad Technologies has committed its resources to support Movilgate’s strategic growth and expansion efforts. This investment and partnership are set to enhance Movilgate’s ability to enter new markets and drive progress, backed by Identidad’s technological expertise and innovative approach. Luisa Sánchez, VP of Global Sales & Marketing, and María Mercedes Salazar-Wichmann, Associate VP of Managed Services and Numbering at Identidad Technologies, will spearhead this initiative with a collaborative approach. Their combined leadership and expertise will ensure seamless coordination and the successful execution of partnership objectives, driving impactful results and fostering mutual growth.

 

A Partnership for Growth and Innovation

Identidad Technologies, with more than two decades of experience transforming the telecommunications landscape, is renowned for its commitment to innovation, quality, and a client-centric approach. Their proprietary tools and extensive knowledge of the South American and global markets make them an ideal partner to elevate Movilgate’s A2P international operations and future expansions in ILD and RCS, among others.

 

“We are excited to announce this strategic partnership with Movilgate, a company whose network, reputation, and local expertise are unmatched in the region. This collaboration represents a significant investment from Identidad as we bring our advanced technology and extensive experience in international telecommunications to complement Movilgate’s strong market presence.” said Andrés Sanchez, CEO of Identidad Technologies. “By combining our strengths—Movilgate’s established reputation and connections with regional operators and Identidad’s technological innovation and expertise—we believe this partnership will position us as the undisputed leader in A2P messaging, followed by the development of other products, like voice, numbering, RCS, etc., across the Southern Cone of South America. Together, we are committed to driving growth, delivering unparalleled value, and setting new standards in the industry.”

 

Movilgate, known for its comprehensive multichannel solutions and established connections with all major mobile operators in the region, brings invaluable experience in managing diverse mobile traffic, particularly for enterprise clients in the fintech space. This collaboration is set to enhance their already strong market standing through the integration of Identidad’s cutting-edge tools and strategic market insights.

 

“With its deep expertise and established presence in LATAM, Identidad’s investment in Movilgate marks a strategic partnership aimed at expanding Movilgate’s reach in the region. This collaboration is a perfect match, providing Movilgate with the necessary support to broaden its operations and strengthen its foothold in new markets,” remarked Leonardo Shammah, Movilgate’s Director.

 

This alliance is expected to accelerate business growth for both organizations, combining Movilgate’s market reach and strategic solutions with Identidad Technologies’ technological capabilities and industry knowledge to deliver superior value to clients in Argentina and beyond.

 

About Identidad Technologies 

Driven by a passion for innovation, Identidad Technologies leverages over two decades of experience to transform the telecommunications industry. With a focus on technology, the company helps partners enhance every aspect of the telecom chain, offering customized solutions designed to boost revenue and streamline operations. Their comprehensive portfolio, which includes VoIP, A2P, Numbering Services, Managed Services, Switches, Platforms, and CPaaS, underscores their commitment to excellence. Identidad’s trailblazing approach has solidified its role as a leader in the field, continually delivering technology-driven solutions that set new industry standards. For more information, visit 

identidadtech.com.

 

About Movilgate 

Movilgate stands as a recognized leader in the design and development of cutting-edge mobile and digital value-added service solutions. Connected with all major mobile operators in Argentina, Movilgate delivers unmatched service excellence across Uruguay, Bolivia, and Paraguay. Their robust catalog of multichannel solutions—including IoT, digital marketing, and the MultiManager omnichannel platform—empowers client projects and positions the company as a strategic partner dedicated to comprehensive 360° technological advancements. Their commitment to bridging the mobile and digital realms ensures exceptional value and impact throughout the customer journey. 

movilgate.com.

 

For media inquiries, please contact:

Identidad Technologies 

Stephanie Kisner 

skisner@identidadtech.com 

+57 314 2379075


Movilgate 

Matías Pacheco 

mpacheco@movilgate.com 

+54 911 3102773

Recent Post

How Toll-Free Numbers and DIDs Drive Customer Engagement and Global Connectivity

How Toll-Free Numbers and DIDs Drive Customer Engagement and Global Connectivity.

September 2024

In today’s increasingly interconnected world, businesses must prioritize seamless customer communication. As companies expand their global footprint and pursue worldwide expansion, ensuring effective customer engagement becomes critical to success. Two powerful tools that can significantly enhance this engagement are toll-free numbers and Direct Inward Dialing (DID). 

• Toll-free numbers are phone numbers that allow customers to call a business without being charged for the call. These numbers are commonly used to provide customer service or sales support, making it easier for clients to reach companies at no cost. 

• Direct Inward Dialing (DID) is a valuable tool for companies looking to enhance the efficiency of their internal and external communications, providing a more agile and professional customer service, while offering flexibility and scalability in call management. 

These Cloud Numbering services support a company’s international reach and scalable communication solutions.

The Importance of Global Connectivity

Global connectivity is no longer a luxury but a necessity for businesses looking to compete on the international stage. Whether you’re a multinational corporation or a growing enterprise aiming to establish a presence in new markets, maintaining a consistent and reliable line of communication with your customers across borders is crucial.

 

Toll-free numbers and DIDs are cornerstones of global connectivity. They enable businesses to offer their customers an easy, cost-free way to reach out, regardless of location. This is particularly important in markets where the cost of international calls might discourage customers from contacting your business. By providing toll-free numbers or local DIDs, you eliminate this barrier, making it easier for customers to engage with your brand and, in turn, fostering stronger relationships.

 

Statistic: 77% of customers expect to interact with someone immediately when they contact a company. Salesforce – State of Service, 6th edition, 2024. 

 

Enhancing International Reach with Toll-Free Numbers and DIDs

When expanding into new regions, companies often face the challenge of establishing a local presence. Toll-free numbers help bridge this gap by offering a familiar and accessible communication channel for customers in different countries. DIDs, on the other hand, allows businesses to assign local numbers in each country they operate in, giving customers the impression that the business is located in their home country. This aspect of Cloud Numbering services offers great value for companies looking to build trust and credibility in new markets.

DIDs contributes to your company’s international reach by creating a sense of proximity with your customers, no matter where they are located. By utilizing toll-free numbers or local DIDs, you can increase your chances of success in new markets.

Statistic: 83% of U.S. consumers prefer dealing with human beings over digital channels to solve customer service issues. Source:  Accenture 

Scalable Communication Solutions for Growing Businesses

As businesses expand, their communication needs become more complex. Cloud Numbering, particularly toll-free numbers and DIDs, provide scalable communication solutions that can grow with your company. Whether entering new markets through mergers and acquisitions or organically expanding your presence, these services offer the flexibility needed to support your growth.

DIDs and Toll-free numbers provide effortless scalability, allowing businesses to expand communication channels without any infrastructure costs. As markets grow, DIDs can be instantly adjusted to meet local needs, ensuring seamless customer service. This enables businesses to scale globally with minimal effort, maintaining smooth communication and engagement without added investment.

Statistic: 81% of customers say a positive customer service experience increases the chances of them making another purchase. (Zendesk)

Boosting Customer Engagement with Toll-Free Numbers and DID

Customer engagement is a critical driver of business success. In the digital age, where customers have more choices than ever, providing a convenient and cost-free way to contact your business can make all the difference. Both toll-free numbers and DID play a pivotal role in this regard.

 

Research shows that customers are more likely to contact a business if they know the call will be free or local. This increase in customer interactions can lead to higher customer satisfaction, loyalty, and sales. By offering toll-free numbers or local DIDs, you make it easy for customers to reach out with questions, concerns, or feedback, thereby enhancing their overall experience with your brand.

 

Statistic: 59% of customers trust the brands they interact with. Forrester 

Boost customer engagement with Toll-Free and DIDs services.

How Consistent Communication Drives Global Business Success

A key component of worldwide expansion is maintaining consistent communication standards across all regions. Toll-free numbers and DIDs are scalable communication solutions, allowing businesses to centralize their customer support operations while offering localized service. This is particularly important for companies operating in multiple time zones or with a diverse customer base across different regions.

DIDs and Toll-free numbers ensure consistent communication across the entire customer journey, helping businesses build trust and a strong brand identity. DIDs allow for local engagement in new markets, while Toll-free numbers provide a unified experience across regions. This centralized approach keeps all customer interactions documented, enabling personalized service and allowing companies to stay competitive by meeting customer needs effectively.

Statistic: Fully engaged customers represent a 23% premium in share of wallet, profitability, revenue, and relationship growth over the average customer. Gallup 

Cost Efficiency and Compliance with Toll-Free Numbers and DID

One of the often-overlooked benefits of toll-free numbers and DID is their cost efficiency. For businesses that operate in multiple regions, the cost of maintaining separate phone lines or call centers for each market can quickly add up. Toll-free numbers and DID offer a more cost-effective solution by allowing you to centralize your communication infrastructure while still providing localized service.

Additionally, both toll-free numbers and DIDs help businesses comply with local telecom regulations. As you expand into new markets, it’s essential to ensure that your communication practices align with regional requirements. Cloud Numbering, including toll-free numbers and DID, are designed to meet these regulations, reducing the risk of non-compliance and associated penalties.

Statistic: Nearly 80% of consumers still rank phone interactions as their preferred customer service channel. (Calabrio)

Statistic:  More than 70% of customers expect conversational service every time they engage with a brand. (Zendesk

Conclusion

In conclusion, toll-free numbers and Direct Inward Dialing (DID) are valuable assets for any business looking to increase customer engagement and support its global connectivity goals. By enhancing international reach, supporting a global footprint, and providing scalable communication solutions, these Cloud Numbering services are key components of successful worldwide expansion. Integrating toll-free numbers and DID into your Cloud Numbering strategy for multinational corporations or growing enterprises can yield significant benefits, driving growth and ensuring that your business remains competitive in an increasingly globalized market.

To learn more about how toll-free numbers and DIDs can support your company’s international reach and global connectivity, contact Identidad Technologies today.

Contact information

Recent Post

Liberty Latin America Selects Identidad Technologies as Preferred A2P and P2A Partner for Liberty Puerto Rico Network.

Liberty Latin America Selects Identidad Technologies as Preferred A2P and P2A Partner for Liberty Puerto Rico Network.

September 2024

Effective October 1, 2024, Identidad Technologies strengthens partnership with Liberty Latin America to enhance local communication services.

 

September 16, 2024 – Identidad Technologies is proud to announce that Liberty Latin America has selected us as the preferred partner for managing A2P and P2A SMS traffic on the Liberty Puerto Rico network, starting October 1, 2024. This partnership further strengthens our long-standing collaboration with Liberty Latin America and highlights our shared commitment to providing seamless, reliable, and high-quality messaging services across the region.

This new agreement builds on our proven track record of managing both International A2P and ILD services for Liberty Latin America since 2022. Identidad Technologies was appointed the exclusive gateway for International A2P SMS and ILD business across multiple Caribbean and Latin American markets. Through our efforts, we have ensured the highest standards of service quality and reliability in the region, helping Liberty Latin America maintain its leadership position.

Identidad Technologies remains committed to continually enhancing its technology and services, with a focus on supporting Liberty Latin America in maintaining its leadership position in the region. This new partnership in Puerto Rico is yet another step forward in our mission to help businesses and consumers communicate more effectively.

About Identidad Technologies

Identidad Technologies continuously evolves by prioritizing innovation and leveraging its extensive telecom experience. With cutting-edge solutions that boost revenue and streamline operations, the company consistently pushes boundaries. Their deep industry expertise and pioneering approach have solidified their position as a leader in the telecommunications space, delivering personalized, consultative services across the entire telecom chain.

Their diverse portfolio includes ILD, A2P, P2A, DIDs, Managed Services, and Customer Engagement solutions, among other offerings.

About Liberty Latin America

Liberty Latin America is a leading telecommunications company providing advanced communication services to consumers and businesses across Latin America and the Caribbean. Through its commitment to delivering high-quality services, Liberty Latin America enables its customers to connect and thrive in today’s digital world.

CONTACT
 

For more information, please contact María Mercedes Salazar-Wichmann at mmsalazar-wichman@identidadtech.com.

 

DOWNLOAD PRESS RELEASE HERE

 

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Starting May 1st, 2022, Identidad Technologies will manage all International A2P SMS business for Cable and Wireless Panama S.A. – Copy

Starting May 1st, 2022, Identidad Technologies will manage all International A2P SMS business for Cable and Wireless Panama S.A.

April 2022, Miami, Florida, US.

Starting May 1st, 2022, Identidad Technologies will manage all International
A2P SMS business for Cable and Wireless Panama S.A.

We are proud to announce that starting May 1st, 2022, Identidad Technologies has been appointed exclusive gateway for all International A2P SMS traffic for Cable and Wireless Panama S.A.

At Identidad Technologies we are excited to add Panama to the list of countries we exclusively manage for Liberty Latin America, “As a company, we are honored and highly appreciate the trust granted to us by Liberty Latin America. We strive to maintain Liberty Latin America’s outstanding quality and will be placing special attention to service, which we plan to constantly improve through our own technology.”, stated Andrés Sánchez, Identidad Technologies CEO, earlier this week.

If you are a customer of Cable and Wireless Panamá or if you need to connect with them, consider that you must get in touch with us.

About Identidad Technologies

Identidad Technologies is a constantly evolving technological platform that utilizes its own in-house developments to create state-of-the-art products/services for communications needs across all industries on the wholesale, enterprise, and retail scale. With 20+ years’ experience, the company commenced as a voice provider in 2001 before successfully branching out into other fields: SMS, Network Solutions, Omnichannel communications, IoT and Managed Services.  For more information about us and our products you can visit us at: identidadtech.com

Contact information

It goes without saying, that all channels of communication are available for any queries regarding this business alliance.

Please feel free to contact

Luisa Sánchez, Vice-president of Messaging, at lsanchez@identidadtech.com  

Recent Post

Identidad Technologies’ expertise in the telecommunications industry will facilitate the growth of the already expansive network of SwitchRay, a 46 Labs, LLC entity, and look to take this infrastructure to the next level.

Joint Announcement: The Identidad Technologies family of companies is Pleased to Announce the Acquisition of SwitchRay, a 46 Labs business unit, to Advance Capabilities And Market Presence

Identidad Technologies’ expertise in the telecommunications industry will facilitate the growth of the already expansive network of SwitchRay and look to take this infrastructure to the next level.

Miami, FL – March 12, 2024 – Identidad, a premier telecommunications group of companies known for its strategic and industry-disrupting approach, in pursuit of world-class innovation, has announced the successful acquisition of SwitchRay, also known as Mera Systems, a global telecom leader that has developed comprehensive VoIP softswitch solutions, from 46 Labs. The acquisition became official on March 8, 2024, and all changes are effective as of March 12, 2024. Identidad has more than 20 years’ of experience creating innovative and successful technological solutions for Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), among other services, Managed Services, Communications Platform as a Service (CPaaS) solutions and other offerings.

 

46 Labs is a global leader in connectivity management for large enterprises and service providers. It has managed the SwitchRay business unit for the past 8 years.

 

Identidad is confident that, as a current user of SwitchRay’s softswitch infrastructure, combined with their pre-existing knowledge and resources, it will be able to add a heightened level of expertise to make advances to the infrastructure while offering increased support to its customers. Identidad is excited to utilize the newly acquired software to develop and expand its footprint in Managed Services, globally.

 

“At Identidad, we look forward to adding SwitchRay’s software into our already extensive telecommunications infrastructure, as we have first-hand knowledge of the incredibly advanced and critical systems this fantastic company has to offer,” said the CEO of Identidad Technologies, Andrés Sánchez. “The future of telecommunications is bright, and we are thrilled to welcome the talented employees of SwitchRay into our Identidad family, where they will be treated with care, and poised for growth in their careers. We are a company committed to integrity and innovation and we believe that by forming our new subsidiary, NexaSwitch, we will provide the necessary separation to ensure a future of success for all in the telecommunications industry.”

 

With respect to SwithRay’s customers, Identidad is committed to protecting their privacy and security, while improving support. For this, they have formed a new subsidiary in the Identidad family of companies, NexaSwitch Global, LLC, through which they will manage the SwitchRay platform. Despite the common ownership, NexaSwitch will be functioning on entirely independent servers with an ethical screen in place to ensure complete discretion of all current and future user information, as well as customer pricing protection.

 

“I have full confidence in transferring the SwitchRay technology to Mr. Sanchez and the team at Identidad Technologies,” said Trevor Francis, CEO of 46 Labs, LLC. “Identidad is known for its transparency and innovation, and I look forward to watching the evolution of this product under Mr. Sanchez’s guidance.”

 

Learn more about Identidad Technologies at identidadtech.com.

About Identidad

 

Established in 2001 and headquartered in Miami, Florida, Identidad is a dynamic group of companies known for its innovation and extensive solutions in the telecommunications industry, with a primary focus and specialty in the Caribbean and LATAM region. With over 20 years of experience, Identidad excels in providing top-of-the-line Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), Managed Services, Communications Platform as a Service (CPaaS) solutions, among a myriad of other offerings that generate revenue and enhance efficiency for service providers. Identidad’s pioneering approach and deep industry knowledge have established them as a prominent figure in the telecommunications space, offering personalized and consultative solutions across the entire chain. Identidad has two office locations – one in Miami, Florida, and the other in Bogota, Colombia with over 70 employees across 4 continents worldwide.

 

About 46 Labs

 

46 Labs provides global enterprises and service providers with the technology they need to solve their most complex connectivity challenges. The 46 Labs PeerEdge® orchestration platform delivers the only vendor- and carrier-neutral telecommunications software solution, providing IT leaders the ability to directly manage and monitor all their voice and data traffic and delivering the single source of truth for all their global connectivity. Industry innovators in healthcare, telecom, finance, manufacturing, education, and government rely on 46 Labs to bring together and interconnect the foundational infrastructure that powers their success. Learn more at 46labs.com.

 

46 Labs was represented by: Laura Fodor and Theresa Mehringer of Burns, Figa & Will

 

Identidad was represented by: Davide Proietti and David Marko of Marko & Magolnick, P.A.

 

Media Contact


Stephanie Kisner

Identidad Technologies

skisner@identidadtech.com

+57 3142379075


Angela Stanley

46 Labs LLC

Angelas@interdependence.com

(919) 480-7937

Identidad Technologies’ Q&A

Q: What is happening today?

 

A: We are thrilled to finally share the news with you that Identidad has completed the acquisition of SwitchRay, also known as Mera Systems, from 46 Labs, LLC. The addition of SwitchRay’s offerings to our growing global portfolio is an exciting new opportunity to further enhance our service offerings worldwide.

 

Q: When is this effective?

 

A: The acquisition of SwitchRay and our new umbrella structure was officially established on March 8, 2024, and all changes are effective as of March 12, 2024.

 

Q: Tell me more about the acquisition.

 

A: To uphold our ethical standards as well as the necessary legal regulations regarding the acquisition, we have implemented a new umbrella structure with Identidad’s affiliate NexaSwitch Global, LLC as the entity created to serve as the new owner and support system for SwitchRay.

 

Identidad Technologies remains a separate entity and none of our employees will have access to any sensitive or competitive information owned by SwitchRay at any time.

 

Q: Who owns SwitchRay now?

 

A: Effective March 8, 2024 SwitchRay is fully owned by NexaSwitch Global, LLC a newly formed subsidiary of Identidad Technologies. NexaSwitch is the sole owner and support system for all SwitchRay technology.

 

Q: Why is there a new entity?

 

A: Identidad Technologies is known globally for its transparency, quality solutions and open, honest communication with its customers and business partners. We take our reputation seriously and value the trust placed in us to provide exceptional services worldwide. This is why we are following the legal requirements associated with this acquisition to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen. NexaSwitch is the sole owner and support system for all SwitchRay technology.

 

We wanted to ensure that legally, ethically, and optically – all vendor and customer parties as well as partner entities felt safe and secure and were able to put their full trust in Identidad Technologies during this acquisition transition.

 

Q: Why acquire SwitchRay from 46 Labs, LLC?

 

A: SwitchRay’s addition to the Identidad Technologies portfolio will allow us to continue to create unparalleled world-class solutions, including a new level of telecommunications services and security enhancements worldwide.

 

Q: How will this affect my business with Identidad Technologies?

 

A: You should not experience any tangible difference in our business relationship. SwitchRay will remain a separate entity from Identidad Technologies. You can expect the same level of efficiency and attention to your business needs.

 

If anything, the acquisition simply poises Identidad Technologies to operate more swiftly, efficiently, and provide enhanced service to an expanded service area – for the benefit of our loyal and valued customer base, like yourself.

 

Q: Will anything about my contract agreement be amended this year or in the coming years as a result of the acquisition?

 

A: No – your contract will remain legally binding through the timeline, terms and conditions previously agreed upon. As always, Identidad Technologies, along with the newly formed NexaSwitch, will continue to review and consider contract adjustments upon renewal, based on ongoing and routine business decisions, if needed.

 

Q: Will Identidad Technologies have access to any sensitive information or trade secrets owned by SwitchRay?

 

A: We value the trust you put in us to handle your business and information with the sensitivity and care you expect. I want to assure you that Identidad Technologies has worked closely with NexaSwitch to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen.

 

Q: Who can I contact if I have more questions or concerns?

 

A: We are always available to discuss your questions or concerns. Please contact Santiago Sánchez, Vice President of Operations at ssanchez@identidadtech.com for more information. 

Recent Post

Identidad Technologies Holding Expands Portfolio with Strategic 10Tel Brand Business Partnership

Identidad Technologies Holding Expands Portfolio with Strategic 10Tel Brand Business Partnership

Identidad Technologies Holding Expands Portfolio with Strategic 10Tel Brand Business Partnership

November 13, 2023

We are thrilled to announce that, effective November 1, 2023, Identidad Technologies and 10Tel have formalized a dynamic business partnership, operating under the 10Tel brand, and seamlessly integrated within the Identidad Technologies Group. This strategic endeavor marks a pivotal milestone for both companies’ commercial strategies, as it fortifies collaborative efforts in Voice, SMS, Managed Services, and CPaaS.

Meet The Partners 

10Tel is under the distinguished leadership of industry veteran Luciano Garavaglia, whose extensive career spans over 25 years in the telecommunications field. With a notable track record in voice and data products, MVNOs, IP, MPLS, and various other facets, his leadership aligns seamlessly with Identidad Technologies whose 23+ years of experience in the telecom industry has firmly established the company as leading force in the market, celebrated for its unwavering dedication to quality and continuous technological advancements.

In Garavaglia’s own words, “Choosing a partner like IDENTIDAD TECHNOLOGIES can be a mutually beneficial arrangement that leverages each other’s strengths, expertise, and resources to achieve shared goals, foster innovation, and create new opportunities for growth. I’m thrilled to have found this new partner, and we look forward to a successful and prosperous collaboration that will bring fresh perspectives and collective strength to our endeavors.”

Andrés Sánchez, CEO of Identidad Technologies, adds, ” Joining forces with Luciano, a veteran and renowned figure in the industry, is a thrilling development for us. With Identidad’s cutting-edge technology, our nimble business strategies, and our vibrant corporate culture, I am confident that our partnership will propel 10Tel into becoming a leading force in the telecommunications sector.”

Contact 

For additional information or inquiries, please contact sales@10tel.com 

 

This partnership marks the beginning of an exciting journey, where innovation, expertise, and a shared vision for the future of telecommunications will drive 10Tel and Identidad Technologies to new heights.

Andrés Sánchez

CEO and Managing Partner 

Identidad Technologies

Luciano Garavaglia 

CEO 

10Tel

 

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United Against Fraud

United Against Fraud

We are proud to announce that Identidad Technologies has been one of the 19 international carriers certified as compliant with the ITW Global Leaders’ Forum (GLF) Code of Conduct to prevent fraud in international telecommunications.

The purpose of this recognition is to help the Code of Conduct signatories warrant they have the necessary capabilities and systems in place to comply with its principles which include:

  • Actively monitor and report on fraudulent activity
  • Assist in the investigation of fraud
  • Take the appropriate and swift steps to stop payments to those who commit fraud
  • Implement standard contractual clauses to harmonize the treatment of fraud across the
    industry

Additionally, this certification provides third parties with an independent verification of carrier’s capabilities to actively fight fraud.

Fight Against Fraud The ITW Global Leaders’ Forum (GLF) exists to provide leadership and direction to interconnect the digital world

Additionally, this certification provides third parties an independent verification of carrier’s capabilities to actively fight fraud.

This recognition coincides with our 20-year anniversary and showcases the efforts we
have placed to create a transparent and healthy industry that seeks to minimize and
eradicate fraud in the telecommunication industry. According to the GLF webpage: “The ITW Global Leaders’ Forum (GLF) is committed to eradicate fraud from the wholesale telecom industry. This requires a concerted effort by every industry player, to work collaboratively against a criminal enterprise that costs the industry an estimated $17 billion per year. The GLF has taken the lead in this effort and, in partnership with the i3forum, has launched a Code of Conduct to bring carriers together to fight fraud in international telecoms.”

About Identidad Technologies

Over the past two decades, Identidad Technologies has earned its leadership position in
Voice and SMS for the Latin-American and Caribbean markets. We believe in the concept
that Nimble is synonymous with efficiency and productivity. With technology and innovation at our core, we have maintained a lean and efficient operation and generated over 30% gross income growth year over year since 2015.

Identidad is one of the wholesale voice carriers excelling as a successful SMS A2P operator and currently transports over 2 billion messages per year to the Americas, earning two years in a row the title of “Best SMS/A2P provider in Americas” by Capacity Magazine.

Our focus on growth expands beyond Voice and SMS. We leverage our nimble and flexible
business platform to expand into new markets and introduce new products to our portfolio, including an omnichannel platform for communication solutions, Connectivity and Ip Services, and IoT.

Contact information

You can visit our website at identidadtech.com or contact us at sales@identidadtech.com  

For further information on the GLF organization you can visit: www.itwglf.com

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