Archivos del autor: Camila Aguilera

Introducing Our Latest Business Line: Numbering Services

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Introducing Our Latest Business Line: Numbering Services

In today’s interconnected world, seamless communication is paramount for businesses striving to maintain strong client relationships and expand their reach globally. That’s why we’re thrilled to introduce our latest business line: Numbering Services, designed to revolutionize the way you connect with your clients.  

Global Connectivity, Tailored Solutions  

At the core of our Numbering Services is the unparalleled global connectivity we offer. Whether you’re looking to harness the potential of local numbers, access toll-free lines, or establish tailor-made short codes, we have the expertise and infrastructure to meet your unique business needs. Entrust your numbering requirements to us and experience the peace of mind that comes with expert management and direct worldwide connectivity.  

A Comprehensive Suite of Products  

Our Numbering Services encompass a comprehensive suite of products tailored to elevate your telecommunications strategy:  

  

Local Numbering Services: Explore our services designed for voice and SMS, including geographic numbers strategically designed to cater to customers on a local level. Beyond cost-effective local calls, these numbers unlock community engagement, regional branding, and targeted marketing opportunities.  

  

Short Codes for Voice: Simplify dialing processes and streamline internal communication with VoIP short codes. These abbreviated and easy-to-remember codes facilitate quick connections between you and your customers, as well as internally between employees or departments, fostering a collaborative work environment and enhancing brand presence.  

  

International Toll-Free Numbers (ITFs) and Toll-Free Numbers: Enhance customer satisfaction and marketing effectiveness with ITFs and toll-free numbers. Gain valuable insights for strategic decision-making while ensuring convenience for your customers.  

  

Short Codes for SMS: Streamline communication with abbreviated phone numbers designed for sending and receiving text messages. Ideal for marketing campaigns, customer interactions, and other communication purposes, these short codes enhance brand recall and provide a secure channel for effective communication.  

The Benefits of Choosing Us  

When you choose our Numbering Services, you benefit from:  

  • Over 23 years of expertise in the dynamic telecom industry. 
  • Leading telecom company in LATAM and the Caribbean. 
  • Direct worldwide interconnections provide best rates and highest standards. 
  • Continuous testing protocols to ensure optimal network quality. 
  • Integration of anti-fraud proprietary tools across all products for enhanced security. 
  • 24/7 dedicated Quality Assurance teams.

Contact Us Today 

Ready to elevate your client relationships with our Numbering Services? Reach out to our dedicated sales team at numberingsales@identidadtech.com and let us seamlessly navigate the complexities of your numbering needs. Together, we’ll ensure your business stays connected at a global scale, empowering you to focus on what you do best. 

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Identidad Technologies’ expertise in the telecommunications industry will facilitate the growth of the already expansive network of SwitchRay, a 46 Labs, LLC entity, and look to take this infrastructure to the next level.

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Joint Announcement: The Identidad Technologies family of companies is Pleased to Announce the Acquisition of SwitchRay, a 46 Labs business unit, to Advance Capabilities And Market Presence

Identidad Technologies’ expertise in the telecommunications industry will facilitate the growth of the already expansive network of SwitchRay and look to take this infrastructure to the next level.

Miami, FL – March 12, 2024 – Identidad, a premier telecommunications group of companies known for its strategic and industry-disrupting approach, in pursuit of world-class innovation, has announced the successful acquisition of SwitchRay, also known as Mera Systems, a global telecom leader that has developed comprehensive VoIP softswitch solutions, from 46 Labs. The acquisition became official on March 8, 2024, and all changes are effective as of March 12, 2024. Identidad has more than 20 years’ of experience creating innovative and successful technological solutions for Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), among other services, Managed Services, Communications Platform as a Service (CPaaS) solutions and other offerings.

 

46 Labs is a global leader in connectivity management for large enterprises and service providers. It has managed the SwitchRay business unit for the past 8 years.

 

Identidad is confident that, as a current user of SwitchRay’s softswitch infrastructure, combined with their pre-existing knowledge and resources, it will be able to add a heightened level of expertise to make advances to the infrastructure while offering increased support to its customers. Identidad is excited to utilize the newly acquired software to develop and expand its footprint in Managed Services, globally.

 

“At Identidad, we look forward to adding SwitchRay’s software into our already extensive telecommunications infrastructure, as we have first-hand knowledge of the incredibly advanced and critical systems this fantastic company has to offer,” said the CEO of Identidad Technologies, Andrés Sánchez. “The future of telecommunications is bright, and we are thrilled to welcome the talented employees of SwitchRay into our Identidad family, where they will be treated with care, and poised for growth in their careers. We are a company committed to integrity and innovation and we believe that by forming our new subsidiary, NexaSwitch, we will provide the necessary separation to ensure a future of success for all in the telecommunications industry.”

 

With respect to SwithRay’s customers, Identidad is committed to protecting their privacy and security, while improving support. For this, they have formed a new subsidiary in the Identidad family of companies, NexaSwitch Global, LLC, through which they will manage the SwitchRay platform. Despite the common ownership, NexaSwitch will be functioning on entirely independent servers with an ethical screen in place to ensure complete discretion of all current and future user information, as well as customer pricing protection.

 

“I have full confidence in transferring the SwitchRay technology to Mr. Sanchez and the team at Identidad Technologies,” said Trevor Francis, CEO of 46 Labs, LLC. “Identidad is known for its transparency and innovation, and I look forward to watching the evolution of this product under Mr. Sanchez’s guidance.”

 

Learn more about Identidad Technologies at identidadtech.com.

About Identidad

 

Established in 2001 and headquartered in Miami, Florida, Identidad is a dynamic group of companies known for its innovation and extensive solutions in the telecommunications industry, with a primary focus and specialty in the Caribbean and LATAM region. With over 20 years of experience, Identidad excels in providing top-of-the-line Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), Managed Services, Communications Platform as a Service (CPaaS) solutions, among a myriad of other offerings that generate revenue and enhance efficiency for service providers. Identidad’s pioneering approach and deep industry knowledge have established them as a prominent figure in the telecommunications space, offering personalized and consultative solutions across the entire chain. Identidad has two office locations – one in Miami, Florida, and the other in Bogota, Colombia with over 70 employees across 4 continents worldwide.

 

About 46 Labs

 

46 Labs provides global enterprises and service providers with the technology they need to solve their most complex connectivity challenges. The 46 Labs PeerEdge® orchestration platform delivers the only vendor- and carrier-neutral telecommunications software solution, providing IT leaders the ability to directly manage and monitor all their voice and data traffic and delivering the single source of truth for all their global connectivity. Industry innovators in healthcare, telecom, finance, manufacturing, education, and government rely on 46 Labs to bring together and interconnect the foundational infrastructure that powers their success. Learn more at 46labs.com.

 

46 Labs was represented by: Laura Fodor and Theresa Mehringer of Burns, Figa & Will

 

Identidad was represented by: Davide Proietti and David Marko of Marko & Magolnick, P.A.

 

Media Contact


Stephanie Kisner

Identidad Technologies

skisner@identidadtech.com

+57 3142379075


Angela Stanley

46 Labs LLC

Angelas@interdependence.com

(919) 480-7937

Identidad Technologies’ Q&A

Q: What is happening today?

 

A: We are thrilled to finally share the news with you that Identidad has completed the acquisition of SwitchRay, also known as Mera Systems, from 46 Labs, LLC. The addition of SwitchRay’s offerings to our growing global portfolio is an exciting new opportunity to further enhance our service offerings worldwide.

 

Q: When is this effective?

 

A: The acquisition of SwitchRay and our new umbrella structure was officially established on March 8, 2024, and all changes are effective as of March 12, 2024.

 

Q: Tell me more about the acquisition.

 

A: To uphold our ethical standards as well as the necessary legal regulations regarding the acquisition, we have implemented a new umbrella structure with Identidad’s affiliate NexaSwitch Global, LLC as the entity created to serve as the new owner and support system for SwitchRay.

 

Identidad Technologies remains a separate entity and none of our employees will have access to any sensitive or competitive information owned by SwitchRay at any time.

 

Q: Who owns SwitchRay now?

 

A: Effective March 8, 2024 SwitchRay is fully owned by NexaSwitch Global, LLC a newly formed subsidiary of Identidad Technologies. NexaSwitch is the sole owner and support system for all SwitchRay technology.

 

Q: Why is there a new entity?

 

A: Identidad Technologies is known globally for its transparency, quality solutions and open, honest communication with its customers and business partners. We take our reputation seriously and value the trust placed in us to provide exceptional services worldwide. This is why we are following the legal requirements associated with this acquisition to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen. NexaSwitch is the sole owner and support system for all SwitchRay technology.

 

We wanted to ensure that legally, ethically, and optically – all vendor and customer parties as well as partner entities felt safe and secure and were able to put their full trust in Identidad Technologies during this acquisition transition.

 

Q: Why acquire SwitchRay from 46 Labs, LLC?

 

A: SwitchRay’s addition to the Identidad Technologies portfolio will allow us to continue to create unparalleled world-class solutions, including a new level of telecommunications services and security enhancements worldwide.

 

Q: How will this affect my business with Identidad Technologies?

 

A: You should not experience any tangible difference in our business relationship. SwitchRay will remain a separate entity from Identidad Technologies. You can expect the same level of efficiency and attention to your business needs.

 

If anything, the acquisition simply poises Identidad Technologies to operate more swiftly, efficiently, and provide enhanced service to an expanded service area – for the benefit of our loyal and valued customer base, like yourself.

 

Q: Will anything about my contract agreement be amended this year or in the coming years as a result of the acquisition?

 

A: No – your contract will remain legally binding through the timeline, terms and conditions previously agreed upon. As always, Identidad Technologies, along with the newly formed NexaSwitch, will continue to review and consider contract adjustments upon renewal, based on ongoing and routine business decisions, if needed.

 

Q: Will Identidad Technologies have access to any sensitive information or trade secrets owned by SwitchRay?

 

A: We value the trust you put in us to handle your business and information with the sensitivity and care you expect. I want to assure you that Identidad Technologies has worked closely with NexaSwitch to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen.

 

Q: Who can I contact if I have more questions or concerns?

 

A: We are always available to discuss your questions or concerns. Please contact Santiago Sánchez, Vice President of Operations at ssanchez@identidadtech.com for more information. 

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Identidad Technologies in 2024: A Sneak Peek into What’s Coming Your Way!

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Identidad Technologies in 2024: A Sneak Peek into What's Coming Your Way!

We Continue to Transform the Landscape Across our 24 Exclusive Caribbean and LATAM Markets.

As we enter the third year of our Exclusive Managed Services for Liberty Latin America in the Caribbean and LATAM, our commitment to innovation shines brighter than ever. Over the past years we’ve been working in 24 exclusivities including Jamaica, The Bahamas, and beyond, fortifying our networks with cutting-edge proprietary tools. This on going initiative not only ensures a safer space for anti-fraud measures but has also significantly elevated the overall health of regional networks. Join us on this transformative journey as we continue to set the benchmark for excellence in the Caribbean.

We have exclusivities in Voice and SMS in the following territories:

Anguilla, Antigua and Barbuda, Barbados, Bonaire, British Virgin Islands, Cayman Islands, Curacao, Dominica, Grenada, Jamaica, Montserrat, Panama (SMS only), Saba, Saint Barthélemy (SMS only), Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and The Grenadines, Sint Eustatius, Sint Maarten, The Bahamas, Trinidad and Tobago (Voice only), and Turks and Caicos.

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10Tel's New Frontier in Fintech and Telecom, Powered by Identidad Technologies

In a strategic move aimed at optimizing its operations and elevating its business model, 10Tel has recently appointed Identidad Technologies as its Managed Service provider. As a result of this collaboration, the 10Tel brand is now proudly powered by Identidad Technologies, a leading player in the technology solutions arena. 

 

One of the noteworthy aspects of this collaboration is the official designation of 10Tel as a business distributor for all Identidad Technologies solutions. This includes a comprehensive suite of services ranging from SMS and Voice solutions to Communications Platform as a Service (CpaaS) and Managed Services. This expanded portfolio empowers 10Tel to offer a wider array of solutions, catering to diverse needs within the Fintech and Telecom landscape.

 

 

 By becoming an official business distributor, 10Tel not only strengthens its association with Identidad Technologies but also positions itself as a reliable provider of cutting-edge solutions in the market. This strategic alliance is poised to bring positive transformations in the way 10Tel operates, promising a future where innovation and technological synergy redefine the landscape of Fintech and Telecom integration.

 

 

Empowering Futures: Fundación Identidad's Transformative Impact Expanding Horizons in 2024

In a significant year and as part of its commitment to fostering lasting benefits and driving positive social change within communities, Fundación Identidad proudly announces that it is currently sponsoring the education for 30 children and successfully channeling funds from the USA to non-profit organizations in Colombia. Affirming its dedication to creating a transformative impact, the foundation ensures each sponsored child’s educational journey and well-being is fully covered. The guarantee of comprehensive support until the end of their schooling cycle reflects Fundación Identidad’s belief in the pivotal role of education in shaping brighter futures.


Uplifted by the resounding success and collaborative spirit experienced in 2023, Fundación Identidad looks ahead to 2024 with a broader vision. Inspired by the positive outcomes witnessed, the foundation is set to extend its reach to other countries in the Caribbean and Latin America, regions that hold a special place in its heart.

Expanding the Business Spectrum: CPaaS and Numbering Services shifting to the enterprise Arena.

In 2023, Identidad Technologies attained remarkable achievements. It launched the Numbering Services business line, delivering tailor-made DID services for enterprises and simultaneously, launched the Yellow Push CPaaS Platform’s transformative overhaul, now in white-label and service platform versions. The Yellow Push upgrade boasts a suite of exclusive tools, including an in-platform short link generator, setting it apart from others in the market. As we step into 2024, we anticipate forging new paths, driven by these innovations, propelling Identidad Technologies into a year of strategic growth, technological excellence, and a notable expansion into the enterprise arena.

Learn more about these products:

identidadtech.com


Yellopush.com

Stirring Success: Our Unyielding Commitment to Combat Fraud and Stay Ahead with Stir/Shaken Compliance

In the realm of Stir/Shaken compliance we’re handing in factual results in mitigating incoming robocalls from international service providers into the USA. From the start of our stir/shaken compliance efforts we have seen a substantial reduction in robocall traffic in our networks. This is due to our ongoing efforts to work together with our international partners by encouraging them to enhance their voice call traceability and along with our proprietary technology created specifically to mitigate this type of traffic, has allowed us to serve as a protective shield from incoming international robocalls. 

 

We profoundly value the FCC efforts to create policies that ensure cleaner networks and safer communications for end customers in the USA and in 2024 you may stay assured that Identidad Technologies will continue to be at the forefront of industry compliance, consistently adapting to the latest developments. 

 

At Identidad Technologies, our commitment to combating fraud is non-negotiable. Over the years, we’ve dedicated ourselves to crafting proprietary tools and staying ahead of evolving policies, shaping an industry more resilient to fraud. As we stride into 2024, our vigilant monitoring and proactive stance against fraud will remain unwavering.