A2P Excellence: identidad Continues Exclusive Partnership with LLA

December 2025

identidad is proud to reaffirm its long-standing partnership with Liberty Latin America (LLA), continuing to support their regional communications with a strong, exclusive focus on A2P messaging across Latin America and the Caribbean.

 

Today, our collaboration with LLA remains solid and strategically centered on two core pillars, led by identidad’s exclusive role as LLA’s A2P messaging partner across the region.

Exclusive A2P Messaging Across 25 Territories

identidad continues to serve as LLA’s exclusive A2P messaging partner across 25 territories, delivering secure, compliant, and high-performance A2P messaging for mission-critical operator and enterprise communications.

 

This exclusivity ensures consistency, reliability, and operational excellence across LLA’s entire messaging footprint.

 

Our exclusive A2P coverage includes the following key markets:

  • Anguilla
  • Antigua and Barbuda
  • Barbados
  • Bonaire
  • British Virgin Islands
  • Cayman Islands
  • Costa Rica
  • Curaçao
  • Dominica
  • Dominican Republic
  • Grenada
  • Jamaica
  • Montserrat
  • Panama
  • Puerto Rico
  • Saba
  • Saint Barthélemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Sint Maarten
  • The Bahamas
  • Trinidad and Tobago
  • Turks and Caicos

This exclusive regional footprint reflects the trust placed in identidad to manage A2P messaging at scale, ensuring regulatory compliance, message integrity, and high delivery performance across diverse markets.

Numbering Services Collaboration

In addition to our exclusive A2P messaging partnership, identidad continues to collaborate closely with LLA on Numbering Services, including ITFS and DIDs. This ongoing cooperation supports resilient, secure, and high-availability communication solutions throughout the region and complements our exclusive A2P role by strengthening the overall communications ecosystem.

Our relationship with LLA remains strong and forward-looking. identidad is proud to continue serving as LLA’s exclusive A2P messaging partner, while also supporting their broader communications needs through numbering services, ILD, and value-added telecom solutions.

 

As a trusted technology partner, identidad remains committed to delivering excellence across its full portfolio for operators, enterprises, and partners worldwide.

For any inquiries or additional information, please contact:

Luisa Sánchez 

VP of Global Sales & Marketing 

lsanchez@identidadtech.com

 

Identidad Becomes Exclusive Partner for Liberty Puerto Rico in 2025

Effective January 1, 2025: Identidad Becomes Liberty Puerto Rico's Exclusive Partner for A2P, P2A Messaging, and Rich Communication Services

January 2025

We are excited to share that Liberty Mobile Puerto Rico Inc. (“Liberty Puerto Rico”), which has significantly expanded its capabilities since acquiring AT&T Puerto Rico in 2020, has formalized an agreement with Identidad Managed Services LLC (“Identidad”) for the direct termination of A2P and P2A SMS. Effective January 1, 2025, Identidad, as Liberty Puerto Rico’s preferred aggregator, will serve as its exclusive partner for A2P and P2A messaging and rich communication services to terminate international SMS traffic. 

 

If you are a Liberty Puerto Rico customer, please note that it is essential to get in touch with us.

This achievement marks a major step forward in the expansion of our Managed Service Agreement with Liberty Latin America. Over the years, our collaboration has grown stronger, and this new alliance positions us to continue driving growth and innovation in the telecommunications industry. 


Liberty Puerto Rico’s Official Communication below:

Commercial Contact Information


We are pleased to announce that all communication channels are open to address any inquiries about this business alliance. Should you have any questions or require further information about this partnership, please feel free to reach out to:


María Mercedes Salazar-Wichmann
Email: mmsalazar-wichmann@identidadtech.com

Media Contact

For any media inquiries please contact:

Stephanie Kisner

skisner@identidadtech.com

Identidad Technologies:Unveiling Our Vision for 2025

Identidad Technologies:
Unveiling Our Vision for 2025

Enterprise Growth Through Innovation

2024 marked a significant milestone as we expanded into the enterprise arena. Our Numbering Services, CPaaS platforms, and Managed Services have created new opportunities to support global businesses by streamlining and enhancing telecommunications processes. This year, we secured contracts with two Fortune 100 companies, a testament to the trust our partners place in our commitment to quality and efficiency. We remain dedicated to refining our services and solutions, ensuring we are well-positioned to meet the needs of even more enterprises in the future.

MANAGED

SERVICES

2024 was a landmark year for our Managed Services division. We proudly renewed our contract with Liberty Latin America (LLA) for both SMS and Voice across 24 territories, reaffirming our commitment to delivering excellence. This renewal came with exciting expansion — extending our SMS managed services to Costa Rica and Puerto Rico. With this, we now support growth in 26 territories, broadening LLA’s network and reinforcing our dedication to their success.

 

We also broadened our horizons by partnering with Movilgate. Identidad Technologies now serves as Movilgate’s exclusive global service manager, handling A2P, ILD, numbering, and more. This collaboration includes work with top global operators, international traffic, and SIP services.

 

In addition, we continue our strong relationships with key partners like 10Tel. Looking ahead to 2025, we aim to maintain the high service standards we’ve achieved through our extensive industry expertise. We will keep investing resources to remain the leading brand in managed services, helping our partners enter new markets, drive progress, and adapt to evolving industry needs. Our commitment is to deliver exceptional value across Latin America, the Caribbean, and beyond.

NUMBERING

SERVICES

Since launching in 2023, our Numbering Services have positioned us as a trusted partner for two Fortune 100 companies. In 2025 and beyond, we plan to broaden our reach, enhance our offerings, and streamline the management of DIDs, toll-free numbers, and ITFS for businesses worldwide.

 

We proudly offer 22 direct DIDs, 9 one-hop destinations, and ITFS solutions globally, ensuring top quality and reliable deliverability. In 2025, we plan to expand our global reach, bringing our exceptional service to even more destinations.

FRAUD

PREVENTION

This year, we elevated our fraud prevention efforts to new heights. Our zero-tolerance policy for robocalls and fraud was evident as we addressed recent claims swiftly and with solid proof. Our fraud prevention teams continue to develop new tools and hone existing technologies to enhance our ability to detect and stop fraudulent activity instantly.

 

To stay ahead of evolving threats, we participated in in-depth robocall training sessions, ensuring we’re prepared to counter the latest fraud techniques. Additionally, for the fifth consecutive year, we achieved compliance with the GLF’s Code of Conduct, demonstrating our unwavering commitment to security, integrity, and the protection of our partners’ networks and the telecom industry.

The Future of Customer Engagement

In 2024, we laid the foundation for iadu, a forward-thinking platform for customer engagement that will officially launch in 2025. This marks our first announcement of the exciting transformation to come: Yellow Push has evolved into iadu. With integrated support for voice, SMS, RCS, WhatsApp, and additional channels, iadu empowers businesses to connect with customers more effectively than ever before.

 

In 2025, we will continue refining iadu, leveraging our expertise to help our clients stay ahead in an ever-changing digital landscape. Prepare to witness a new era of innovation in customer engagement.

The 2024 acquisition of SwitchRay marked a pivotal milestone. By modernizing the globally recognized MERA Systems, we are well-positioned to offer cutting-edge solutions for years to come. In just a few months, our efforts to enhance SwitchRay’s robust services have resonated with industry needs, allowing us to onboard eight new clients. This rapid adoption highlights the reliability and strength of our product.

 

SwitchRay goes beyond switches — it offers large-scale platforms and value-added solutions that empower carriers, MNOs, and telecom operators to achieve unparalleled efficiency and growth. Our portfolio includes anti-fraud systems, traffic analysis, LNP/HLR tools, and STIR/SHAKEN compliance solutions, among others.

 

We remain committed to continuous improvement, ensuring our technology evolves with the ever-changing demands of the telecom industry.

Thank you for being an integral part of our 2024 journey. As we look ahead, we’re filled with excitement and confidence that 2025 will bring even greater opportunities for growth, innovation, and shared success. Together, let’s make it a year to remember.