Identidad Telecom Takes Decisive Action in Response to Recent Robocall Traffic Allegations
October 18 2024, Miami, Florida, US.
Identidad Telecom is taking immediate and decisive steps following recent allegations related to illegal robocall traffic. We unequivocally state that Identidad has no involvement in originating or knowingly transmitting the robocall traffic in question, we have been extremely fast in blocking and responding to any request for traceback received, and are fully committed to safeguarding the integrity of our platform, customers and network.
As a responsible and compliant ILD telecom provider, Identidad has always maintained rigorous protocols to combat fraudulent activity. Our anti-fraud system is equipped with realtime monitoring tools that constantly scan for suspicious traffic patterns. We have implemented a stringent protocol for identifying and blocking fraudulent traffic, and we act swiftly to respond to any suspected violations. In fact, our dedicated team typically addresses traceback requests in under one hour. This rapid response reflects our deep commitment to preventing illegal calls from passing through our network.
Every phone number identified through traceback investigations is blocked immediately across our platform. This ensures that any source number flagged for suspicious activity is swiftly and permanently removed from our system, preventing further misuse of our services. We leave no room for compromise when it comes to the integrity of our network.
In response to the FCC’s inquiries, Identidad is taking additional measures further reduce the incidence of transmission and to ensure that bad actors gets blocked and may not transmit any USA calls over our network. We are continuously enhancing our security measures and remain proactive in our efforts to prevent bad actors from exploiting our services.
Identidad has always been and remains 100% aligned with the industry’s traceback and compliance protocols. Over the last several months, we have received 197 tracebacks (and only 37 in the last two months)— an infinitesimally small number considering the hundreds of millions of legitimate US calls that our network transmits each month. This underscores our commitment to transparency and cooperation with regulatory bodies, including the FCC, to address and mitigate any illegal activity.
Moving forward, Identidad we will work even more closely with the ITG and relevant organizations to implement additional security measures aimed at preserving the integrity of Identidad’s network and eliminating robocalls. Identidad’s goal is to strengthen our collaboration with the authorities and continuously improve our security processes.
In addition to responding promptly to the FCC’s recent notice, Identidad is committed to working collaboratively with the FCC to ensure that such issues do not arise again. We view this partnership as crucial to strengthening the telecommunications industry’s defenses against illegal robocalls, and we will continue to uphold the highest standards of compliance, security, and customer protection.
For more information, please contact:
Identidad Technologies
848 Brickell Ave, Suite 810
Miami, FL 33131
admin@identidadtech.com
www.identidadtech.com
Truly Yours,
Andres Sánchez,
CEO
asanchez@identidadtech.com
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